Question 1

Are Taskflow team members dedicated to our company?

Accepted Answer

Yes. Each person is recruited for your role and works for your company only—full-time at 40 hours a week or part-time at 20 hours a week—inside your tools, hours and management structure. Part-time never means shared between clients. There is no pool or rotating queue.

Question 2

What is included in the hourly rate?

Accepted Answer

Recruiting, employment and payroll administration, the managed office, work equipment and ongoing HR support. You pay one hourly rate for the person and the infrastructure around them.

Question 3

How quickly can we meet candidates?

Accepted Answer

Many common operational roles can be recruited and deployed quickly. Specialized, technical and leadership roles may require additional search time. Timelines depend on role complexity, compensation, candidate availability, schedule, required tools and your interview requirements, so Taskflow does not promise a fixed number of days. As one case study: a 13-person team was built for Frazier Consulting in under 10 business days. That is a real engagement result, not a guaranteed timeline.

Question 4

Can we start with one person?

Accepted Answer

Yes. Most clients begin with one dedicated team member and expand once the operating need is clear.

Question 5

What roles can Taskflow recruit?

Accepted Answer

Customer experience, administrative, operations, sales, marketing, finance, recruiting and HR roles are recruited routinely. Leadership, technical and scarce talent is scoped as Custom.

Question 6

How is this different from hiring a freelancer?

Accepted Answer

A freelancer sells you hours. Taskflow gives you a dedicated team member with a managed workplace, payroll administration, equipment and HR support behind them—built for continuity rather than isolated tasks.

Question 7

Where do Taskflow operators work?

Accepted Answer

In a managed Taskflow office overseas, with professional workstations, business-grade internet and on-site support—not from unmanaged home setups.

Question 8

What schedules can operators work?

Accepted Answer

You choose full-time (40 hours a week) or part-time (20 hours a week), and the team works your business hours—including overnight shifts relative to their local time. The exact schedule and time zone are agreed during scoping.

Question 9

Who handles payroll and HR?

Accepted Answer

Taskflow coordinates the employment, payroll and HR administration supporting each engagement, including records, attendance and day-to-day support matters. You direct the work. The specific employment arrangement is set out in your engagement documentation.

Question 10

Who provides equipment?

Accepted Answer

Taskflow provides the computer, peripherals, workstation and connectivity. If your environment requires specific software or hardware, we scope it before the team starts.

Question 11

What happens if someone is not a fit?

Accepted Answer

Tell us early. We review the situation with you, address it through coaching or management, and recruit a replacement when that is the right answer. Specific replacement terms are set out in your agreement.

Question 12

How does Sprnkle fit into hiring?

Accepted Answer

Taskflow does not use resumes at all. Every applicant builds a Sprnkle Living Profile covering working style, capabilities, evidence and a spoken introduction, and our recruiters evaluate that alongside role-specific screening and interviews before presenting the candidate we believe is the strongest match for your final approval.

Question 13

Can Taskflow build an entire department?

Accepted Answer

Yes. Teams range from a single assistant to a full department with a team lead or operations manager on the ground.

Question 14

How does pricing work?

Accepted Answer

Core operators start at $15/hour and specialists at $18.75/hour, billed for the hours the team works. Advanced, technical and leadership roles are quoted as Custom.

Question 15

Are there minimum commitments?

Accepted Answer

Engagement length and notice terms are agreed in writing before the team starts and are set out in your service agreement.

What to know before you build.

The next hire should change what your company can do.